Privacy Policy

1. About this policy

This policy explains how International Gemological Holdings ("IGH", "we", "us", "our") handles personal information collected through this website, igh-global.com, including through the Strategic Partnership Inquiry form and the email addresses published here.

2. Information we collect

Information you give us. When you submit the inquiry form, we receive what you enter: your full name, professional title (optional), organization or institution, business email address, country or region, nature of inquiry, whether you were referred to us and by whom, and your message. If you email us, we receive your email address and whatever you include in your message.

Technical information. Like most websites, the services that deliver this site may record technical details of your visit, such as your IP address, browser type, device type, pages requested, and the date and time of the request.

Bot protection. The inquiry form uses a bot-protection service to tell human visitors from automated programs. It may process limited technical information from your browser, including your IP address, to do so.

What we do not do. This website does not use advertising or analytics trackers, and we do not sell your personal information. Please do not submit sensitive personal information such as government ID numbers or financial account details.

3. Please do not send confidential information

Please do not submit confidential, proprietary, or commercially sensitive information through the form or by general email. Where appropriate, confidential discussions may be conducted under a separate written agreement. Submitting an inquiry does not establish a business relationship, partnership, or confidentiality agreement with IGH.

4. How we use information

We use the information you provide to review your inquiry, communicate with you, and evaluate potential business or partnership opportunities. We also send an automatic confirmation email when you submit the form. Technical information is used to operate, secure, and improve the reliability of the website.

5. Who we share it with

We share information only as needed to run the website and handle inquiries. This includes service providers that host the website, provide bot protection, and deliver email on our behalf, and professional advisers where needed. These providers may use your information only to provide their services to us. We may also disclose information where required by law or to protect our rights. We do not sell or rent your personal information.

6. Where information is processed

IGH operates internationally. Information you submit may be processed and stored in the United States and in other countries where our service providers operate.

7. How long we keep information

We keep inquiry information for as long as it is reasonably needed to handle your inquiry and any resulting business discussions, and as required by law or to resolve disputes. When it is no longer needed, we delete or anonymize it.

8. Cookies

We do not set advertising or analytics cookies. The bot-protection service on the inquiry form may use limited browser storage strictly to perform its security check.

9. Security

We use reasonable measures to protect personal information, including encrypted connections and restricted access to the inbox that receives inquiries. No method of transmission or storage is completely secure, so please do not send confidential information through the form.

10. Your choices

You may contact us to ask what personal information we hold about you, or to request that we correct or delete it. Email info@igh-global.com and we will respond within a reasonable time.

11. Children

This website is intended for business and institutional audiences and is not directed to children. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it last changed.

13. Contact

Questions about this policy can be sent to info@igh-global.com.